Mistake #1
Bringing a loved one home with no caregiver lined up — 'we'll figure it out by the weekend'
Do this instead
Call us when discharge is mentioned, not when discharge is scheduled. We can hold a caregiver slot tentatively and release it if discharge slips. The reverse — finding a caregiver in 4 hours on a Friday afternoon — is when families end up with whoever is available, not the right match.

